Refund Policy

In case of Damaged, Defective, or Incorrect Item

Full Refund or Free Replacement. Customer must notify you within 15  days of delivery and provide clear photos/videos of the defect and packaging

In case of shipping delay

Full refund or reshipment if tracking stops updating or the item does not arrive within 65 business days 

In case of customer error

refunds will not be issued for incorrect shipping addresses provided by the buyer or packages marked refused/unclaimed

How to request a refund

To initiate a return or refund, please contact us at our support email with your order number and reason for return.